Welcome to Orgipure Naturals! We take pride in delivering your premium oils promptly and in excellent condition. Below are our shipping policies, carefully crafted to ensure a smooth and reliable experience for every order.

Order Processing & Quality Assurance

Processing Time

  • All orders are dispatched within 2–4 business days (Monday through Friday) after we receive them.
  • Orders placed after 12:00 PM or on weekends/public holidays will begin processing on the next business day.

Quality Control

  • Each order is handled with care and packaged in high-quality, eco-friendly materials to maintain the integrity and aroma of our oils.
  • Our quality assurance protocols help safeguard your products against typical transit impacts.

Domestic Shipping

Shipping Methods

  • We partner with reliable and reputed carriers to deliver your orders safely.

Delivery Timeframes

  • Once dispatched, domestic shipments ideally take 5–7 days to arrive at your doorstep.
  • If you require faster service, please contact us directly for possible arrangements.

Tracking

  • A tracking number will be emailed to you when your order ships, enabling you to follow your package’s journey in real time.

International Shipping

Global Reach

  • Orgipure Naturals proudly ships worldwide via reliable, reputed shipping partners.

Customs & Duties

  • International shipments may incur customs fees, import taxes, or additional charges imposed by the destination country. These costs are the responsibility of the recipient. We encourage you to check with local customs for further details.

Delivery Timeframes

  • Most international orders arrive within 10–20 business days, depending on customs procedures and regional delivery networks.

Special Handling

  • For oils classified under hazardous materials, we adhere to all relevant regulations to ensure safe, compliant shipping.

Special Services & Additional Information

Signature Confirmation

  • We may require a signature for high-value orders to provide an added layer of security.

Customized Delivery Instructions

  • If you have specific requests (e.g., alternative drop-off locations), please reach out to our customer support team before placing your order.

P.O. Box Deliveries

  • Domestic orders can be delivered to P.O. Boxes through our shipping partners.
  • For international orders, please confirm that your chosen address can accept packages.

Returns & Delivery Issues

No Returns or Refunds

  • We do not accept returns or provide refunds on any products. However, in the rare event of damage in transit, please contact us immediately with photos of the damaged package and items. We will evaluate each case and work with you toward a resolution.

Customer Support

  • If you experience any delivery delays, receive a damaged package, or have other concerns, our customer service team is here to assist you. For more details, please refer to our full Return Policy.

Thank you for choosing Orgipure Naturals. We appreciate your trust and look forward to providing you with a seamless shipping experience!